Refund policy

At Oddly Yours, every order is carefully checked, packed and dispatched with the intention of delivering the product exactly as shown and described on our website.

All purchases made on our website are final. We do not offer returns, exchanges or refunds once an order has been placed, except in cases where the product received is damaged, defective or incorrect.

If you receive a damaged, defective or incorrect product, please contact us within 24 hours of delivery with clear photographs and an unboxing video showing the issue. Claims raised after 24 hours of delivery may not be eligible for review.

Once your claim is reviewed and approved, we may offer a replacement, store credit or another suitable resolution at our discretion. Refunds will not be issued unless specifically approved by Oddly Yours.

Products must be unused, unopened and in their original packaging to be considered for any replacement or resolution. Items damaged due to misuse, mishandling, improper storage or normal wear and tear will not be eligible.

Oddly Yours reserves the right to reject any return, refund or replacement request if the claim does not meet the conditions stated above.